Privacy Policy

1. Introduction

Voicetap ("we", "us", "our") is committed to protecting the confidentiality and safety of your personal information. This Privacy Policy sets out our practices for gathering, using, sharing, and defending your data when you visit our website (https://circuitnews.top) and use all related services (collectively called the "Services").

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). It applies to all users of our Services, including users in the European Economic Area (EEA) and California, USA.

By accessing or using our Services, you confirm that you have read, understood, and agreed to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not accept these terms, please stop using our Services immediately.

1.1 Data Controller Information

Voicetap (trading as Opentrove) is the data controller for your personal information. Our contact details are:

Our Data Protection Officer (DPO) can be contacted at: [email protected]

2. Information We Collect

We collect information that you choose to provide to us, as well as data that is automatically gathered when you interact with our Services. This information may include personal data (details that can identify you as an individual) and non-personal data (anonymous, aggregated data and statistics).

Personal Information: This includes your full name, email address, phone number, and any other details you provide when subscribing to our newsletter, completing a contact form, or creating an account. Non-Personal Information: This covers your IP address, browser type, device details, access times, pages viewed, and other usage data collected via cookies and similar tracking tools.

Legal Basis for Processing (GDPR): We process your personal data based on the following legal grounds under Article 6 of GDPR:

  • Your consent (Article 6(1)(a)): For marketing communications, cookie usage, and optional data collection
  • Performance of a contract (Article 6(1)(b)): To provide the Services you request
  • Legitimate interests (Article 6(1)(f)): To improve our Services, prevent fraud, and ensure security (without overriding your fundamental rights)
  • Compliance with legal obligations (Article 6(1)(c)): When required by law or regulatory authorities

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, as well as to communicate with you efficiently. Specific purposes include answering your inquiries and requests, sending service alerts and promotional content (if you have given your consent), tailoring your user experience, and ensuring the overall security of our Services.

We will never use your personal data for purposes not stated in this Privacy Policy without first getting your clear permission. We do not sell your personal information to third parties for commercial purposes.

4. Disclosure of Your Information

We may share your information with trusted third-party service providers who help us run our website and deliver our Services (such as web hosting companies, email marketing platforms). These partners are legally obligated by contracts to protect your information and may only use it to carry out tasks on our behalf.

We may also disclose your information to comply with applicable laws and regulations, protect our legal rights or property, prevent illegal activities, or respond to valid requests from official bodies (such as court orders or subpoenas).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, it’s important to note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

You are responsible for keeping your account details (such as passwords) confidential and for all activities that happen under your account. Please contact us right away if you suspect any unauthorized use of your account.

6. Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, or accounting requirements. Specific retention periods are as follows:

  • Contact form inquiries: 24 months from the date of your last communication
  • Newsletter subscriptions: Until you unsubscribe or request deletion
  • Account information: Until you request account deletion (plus 6 months to comply with legal obligations)
  • Usage data/cookies: Up to 12 months (or until you decline non-essential cookies)
  • Legal/financial records: 7 years (to comply with tax/legal requirements)

After the retention period, we will securely delete or anonymize your personal data.

7. User Rights (GDPR & CCPA) - Full Details

For EEA Users (GDPR Rights) - Article 15-21 of GDPR: You have legally enforceable rights to control your personal data, including:

  • Right to Access: Request a free copy of all personal data we hold about you in a machine-readable format. We will respond within 1 month of receiving your verified request.
  • Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal data. We will update your data within 1 month.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data if it is no longer necessary for the purpose it was collected, you withdraw consent, or you object to processing (exceptions apply for legal compliance, fraud prevention, or public interest).
  • Right to Restriction of Processing: Request temporary suspension of data processing while we investigate your concerns (e.g., verifying data accuracy).
  • Right to Data Portability: Transfer your personal data to another service provider without hindrance, in a commonly used machine-readable format.
  • Right to Object: Object to processing based on our legitimate interests (we will stop processing unless we can demonstrate compelling legitimate grounds that override your rights).
  • Right to Withdraw Consent: At any time (for processing based on consent) - withdrawal does not affect the lawfulness of processing before withdrawal.

For California Users (CCPA/CPRA Rights) - California Civil Code § 1798.100 et seq.:

  • Right to Know: Request disclosure of what personal data we collect, use, disclose, or sell (we respond within 45 days, extendable by 45 days for complex requests).
  • Right to Delete: Request deletion of your personal data (exceptions include legal obligations, fraud prevention, or providing requested services).
  • Right to Opt-Out: Opt out of the sale of your personal data (WE DO NOT SELL YOUR PERSONAL DATA to third parties).
  • Right to Correct (CPRA): Request correction of inaccurate personal data.
  • Right to Non-Discrimination: We will not deny services, charge higher fees, or provide lower quality services if you exercise your CCPA/CPRA rights.

How to Exercise Your Rights: Send an email to [email protected] with the subject line "Data Rights Request - [Your Full Name]". Include your full name, contact information, and a clear description of your request. We may require verification (e.g., a copy of government-issued ID with sensitive details redacted) to confirm your identity. You may also appoint an authorized agent to submit requests on your behalf (proof of authorization required).

Complaints: If you believe we have violated your data protection rights, you may lodge a complaint with your local data protection authority (e.g., ICO in the UK, CNIL in France) or the California Attorney General for CCPA issues.

We will respond to all valid requests within 30 days (or 45 days for complex CCPA requests) and will not charge a fee unless your request is excessive, repetitive, or unfounded.